Commitment

Mikenopa is committed to conducting business with integrity, transparency, and with stress on several key ethical values. We believe this is the way to establish and grow strong partnerships, both internally and outside of Mikenopa.

The purpose of this Code of Ethics is to define and promote ethical behaviour throughout Mikenopa by setting clear expectations for employees and representatives at all levels.

Our Code is built upon core values that define Mikenopa’s ethical principles:

  • Diligence: Strong work ethic of each individual is the cornerstone of our success.
  • Respect: We treat all individuals with dignity and fairness.
  • Compliance: We strictly adhere to all relevant laws and regulations.
  • Fairness: We act honestly and ethically in all business dealings.
  • Confidentiality: We are committed to protecting data and maintaining confidentiality.
  • Privacy: We protect personal information in accordance with applicable regulations.
  • Security: We protect our and customers’ data against unauthorized access, breaches, and threats.
  • Availability: We do our best to ensure that systems operate reliably and meet service level expectations.
  • Processing Integrity: We deliver accurate, timely, and authorized processing of data.
  • Professional Expression: We uphold respect in every written and spoken word.
  • Environmental Responsibility: We are dedicated to preserving the world for future generations.
  • Employee Well-being: We prioritize the health and safety of our employees.

To uphold and protect our core values, we have implemented:

  • Proactive risk management.
  • Diligent change management.
  • Continuous security monitoring.
  • Internal processes, directives, and safeguards.
  • Strict access control measures and encryption protocols.
  • Regular third-party audits and internal security assessments.
  • Employee training on security best practices and data protection.
  • Incident response protocols to mitigate risks and ensure quick recovery.

Mikenopa encourages a culture of openness and accountability. Our employees, clients, and partners may contact us directly using one of the forms below.


CONTACT US


Submit your feedback or report any issues anonymously. Your input helps us improve while ensuring your privacy and confidentiality.





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      Report an security incident to our team for swift resolution. Fill out the form, and we’ll respond promptly to address you concerns. In case of urgency you can reach out our Helpline on +420226232580